Pro’s & Con’s of the Solutions that we offer…
EPOS Comparison
Key Features:
ZERO Upfront Costs
All-in-One POS & Payments
Multiple Apps included as Standard
Pro’s
Ease of Use / Good UI
SkyTab is intuitive, clean, modern and easy to learn. Staff tend to pick it up quickly with very little training. There is a uniform design across all modules.
Strong Customer Support
Reviewers consistently praise SkyTab’s installation, onboarding, and ongoing support. The sales reps and support teams are often described as responsive, helpful and knowledgeable.
“All-in-one” Features Included
SkyTab bundles quite a lot: online ordering, loyalty, reservations/waitlists, marketing tools, etc. Many features are included (or “free”) as part of the monthly subscription package.
Hardware included with lifetime warranty
Their hardware (EPOS stations / tablets etc.) is modern and comes with heavy duty design and lifetime warranty. This reduces worry over hardware reliability / replacement.
Low or No Upfront Costs
ZERO upfront costs, which lowers the barrier to entry.
Good Reporting & Analytics
Users like the dashboards / reporting tools (foreend & back-office). Features such as labour cost tracking, sales trends, etc. There is also a built-in Business Intelligence (BI) tool.
Flexibility / Remote Management
Being able to manage menu changes, view reports, etc., remotely (via apps or cloud back end) is seen as a plus
App Based
As a modern App solution it’s simple to get going again if Hardware fails. Just enter your unique ID and you’re up & running again.
Con’s
Modifier Setup / Menu Complexity Issues
If you have a large menu with many modifiers (e.g. many custom options per item), setting everything up cleanly can be tricky. Adjusting modifiers after launch is frequently mentioned as awkward.
In some cases, delays or issues with particular features
For example, users mention delays with certain transactions (e.g. connecting to card reader), or features not working perfectly depending on configuration or whether integrations are correctly done.
Occasional support / service inconsistencies
Although support is generally good, some users report slower response times at times, or that certain problems required follow-ups or were not resolved quickly.
Some users find certain UI / workflow elements less polished
A few complaints include issues like order items “disappearing,” font sizes, or that cash-out / check-out workflows can feel slower or less efficient in certain busy scenarios.
Pricing / Transaction Fees Complexity
While the hardware/software might seem “free” or low upfront, transaction fees, monthly fees, or extra charges for additional devices or features can add up. Also, the pricing tends to vary by region / plan.
Dependency on internet / cloud for full features
Some of the “remote management”, online ordering, loyalty etc., are cloud-based. If your connectivity is unreliable, you may face issues or delays. (Not unusual for cloud POS systems.)